Civil and Commercial Mediation: What is Commercial and Civil Mediation?

Civil and Commercial Mediation is a flexible, confidential, and cost-effective form of dispute resolution used to settle disagreements between individuals, businesses, or organisations. It is a voluntary process that can be initiated either by contractual agreement or through court referral.

Types of cases that can be resolved:


• Contract disputes
• Consumer disputes
• Boundary, neighbour, and community disputes
• Commercial and business matters
• Transportation disputes – Marine, Aviation, and Energy
• Family businesses, trusts, and relationship breakdowns
• Financial services and banking
• Inheritance, wills, and probate
  Professional negligence
• Personal injury and clinical negligence
• 
Intellectual property disputes
• 
Insurance and reinsurance matters
• Company, partnership, and shareholder issues
• 
Property, land, and real estate disputes
• Regulatory and public sector matters
• Entertainment and media disputes
• Construction and engineering claims

The benefits:


• More cost-effective than litigation
• Faster resolution
• Avoids lengthy and contentious court proceedings
• Encourages balanced discussion and collaboration
• 
Parties maintain control over the outcome
• Helps preserve relationships beyond the dispute

The process:

Mediation involves an independent third party—the Mediator—who remains neutral, impartial, and balanced while facilitating discussions between the parties to help them reach a mutually agreeable solution.

The mediator will review the case documentation in advance to understand the key facts.

The mediation itself typically includes a combination of private and joint sessions. Most matters are resolved within half a day or a full day. Once an agreement is reached, the terms are documented and shared with the parties and their legal representatives.